NS Collections - Returns Policy

Returns Policy

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Custom Orders Are Non-Returnable

All jackets, hoodies, vests, and corsets are made to order. For this reason, we do not accept returns on customized items unless there is a mistake from our side.

Returns Are Only Accepted If:

  • You received the wrong product (size, color, or design)
  • Your item was damaged or defective at the time of delivery

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Return Request Process:

  • Contact us within 3 days of receiving your order
  • Send your Order ID and clear photos showing the issue
  • Our team will review and confirm if the return is eligible
  • If approved, we'll arrange a replacement or resolve the issue

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Important:

  • Returns due to change of mind, wrong size selected by customer, or delays within delivery window will not be accepted
  • Items must be in original condition, unworn and unwashed

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