Terms & Conditions

1. Order Processing & Customization

  • All products are made to order based on the specifications (size, color, design) selected by the customer.

  • Once an order is confirmed, it cannot be changed or cancelled.

  • Ensure all customization details (e.g. name, logo, patches) are correct before submitting your order.

2. Payment Terms

  • Full payment is required at the time of placing the order.

  • We accept  international payment methods through secure gateways.

  • For bulk orders, partial advance may be accepted with written agreement.

3. Production & Delivery Timeline

  • Standard production + delivery time is 2 to 3 weeks.

  • In case of bulk/custom designs, additional time may be required.

  • NS Collections is not responsible for delivery delays caused by courier services or customs.

4. Shipping Policy

  • We offer shipping worldwide.

  • Shipping charges are calculated at checkout or quoted based on location.

  • Customers are responsible for providing accurate delivery information.

5. Returns & Replacements

  • Customized products are non-returnable unless there is a defect or error from our side.

  • If the wrong item or a damaged product is received, notify us within 3 days of delivery for review.

Refer to our full Returns Policy for more details.

6. Product Images & Representation

  • We strive to accurately represent all products, but colors and designs may vary slightly due to screen settings, photography, or lighting.

  • Logos or reference images sent for custom jackets must be owned or licensed by the customer. NS Collections is not responsible for copyright issues.

7. Privacy

  • Customer data is handled securely and used only for order processing and communication.
    See our Privacy Policy for more information.

8. Legal

  • NS Collections reserves the right to cancel or reject any order under suspicious or incomplete conditions.

  • All designs, content, and branding are the intellectual property of NS Collections and may not be used without permission.