NS Collections want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer hassle-free returns within 10 days of purchase.

Conditions for Returns:

  • Items must be unworn, unwashed, and in their original condition with tags attached.
  • Returns must be initiated within 10 days of the purchase date.
  • Proof of purchase is required for all returns.

How to Initiate a Return:

  1. Contact our customer support team at [contact email/phone number] to request a return authorization.
  2. Package the item securely, including all original packaging and tags.
  3. Include a copy of your proof of purchase inside the package.
  4. Ship the package to the address provided by our customer support team.

Refund Process:

  • Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria.
  • Upon approval, we will process your refund to the original method of payment within [number] business days.
  • Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.


  • If you would like to exchange an item for a different size or color, please contact our customer support team to arrange the exchange.
  • Exchanges are subject to availability, and we will do our best to accommodate your request.

Contact Us:

If you have any questions or concerns about our return policy or need assistance with a return, please don't hesitate to contact our customer support team at [contact email/phone number]. We're here to help!